Refund policy

We offer a 30-day returns policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, use our returns portal.

You will automatically receive a return label. Items sent back to us without first requesting a return will not be accepted. For any return questions, contact us at info@fightfanatic.eu.

Damage and issues
Check your order when it arrives and contact us immediately if an item is defective or damaged, or if you received the wrong item. We will assess the issue and put it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, including perishable goods (such as food, flowers or plants), custom products (such as special orders or personalised items) and personal-care products (for example beauty products). We also do not accept returns of hazardous materials, flammable liquids or gases. Contact us if you have questions or concerns about a specific item.

Sale items and gift cards cannot be returned.

Exchanges
The quickest way to get the item you want is to return the item you have and, once the return has been accepted, place a separate order for the new item.

14-day statutory cooling-off period in the EU
Notwithstanding the above, if the goods are shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, the item must be in the same condition as when you received it: unworn or unused, with tags attached and in its original packaging. You will also need the receipt or proof of purchase.

Refunds
We will notify you when we have received and inspected your return and let you know whether the refund has been approved. If approved, you will be refunded automatically to your original payment method within ten working days. Please remember that your bank or credit-card provider may need additional time to process and credit the refund.
Contact us at info@fightfanatic.eu if more than 15 working days have passed since we approved your return.